Plus: the edge of medical knowledge; nursing home incentives are bad; crisis standards of care are good
Plus: urgent cares don't save money, nurse bargaining, the future of telehealth, and why you should stop doing PR
Plus: the rot the pandemic exposed & marketing for appearances' sake
And why they may be ripe for disruption
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Healthcare organizations are in a very unfamiliar role: developing trusting customer relationships with patients who are not actually their customers. 
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The time for staying in your lane is over. Coronavirus, like the opioid epidemic before it, has exposed the need for more multi-disciplinary thinking in…
Plumbing Marc Andreessen's new essay for lessons
Pop quiz: name three iconic leaders in the history of healthcare.
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