Plus: the edge of medical knowledge; nursing home incentives are bad; crisis standards of care are good
Plus: urgent cares don't save money, nurse bargaining, the future of telehealth, and why you should stop doing PR
Plus: the rot the pandemic exposed & marketing for appearances' sake
And why they may be ripe for disruption
Healthcare organizations are in a very unfamiliar role: developing trusting customer relationships with patients who are not actually their customers. 
The time for staying in your lane is over. Coronavirus, like the opioid epidemic before it, has exposed the need for more multi-disciplinary thinking in…
Plumbing Marc Andreessen's new essay for lessons
Pop quiz: name three iconic leaders in the history of healthcare.
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